Computing, Technical & Audio Visual Support
General contact
The Information Services (IS) Helpline is available for all help enquiries regarding Information Technology (IT).
Laptop Clinics
Do you have a laptop running Windows or Mac OS X?
There are free laptop clinics open to all students, visitors and staff at the University to provide help with diagnosing and fixing a wide range of software faults as well as general system clean-up and maintenance.
Equipment Loans
The School has a variety of portable audiovisual and computing equipment available to allow staff and students conduct experiments and gather data in the field. If you need to borrow some equipment contact a member of support staff to discuss your requirements.
- Audiovisual equipment email: ppls.studio@ed.ac.uk
- Portable computing equipment email: ppls.support@ed.ac.uk
Local contact
If your enquiry relates to a field of expertise covered by one of the PPLS computing, technical and AV support staff below you are requested to contact them directly. Otherwise, for subject area-specific enquiries send an email to faults@ling.ed.ac.uk or psych.support@ed.ac.uk.
PPLS members of staff
Stephen Boyd - Computing Support
- Computing lab assistance with standard software
- Maintenance of LINUX user accounts
- Lab classroom co-ordinator for booking Appleton Tower and Dugald Stewart labs
- PPLS general computing support
- Technical and computing suport for the EMA project
- Provides cover for the recording studio staff
Morag Brown - Systems Manager
- Unix system administration
- Installation and maintenance of system software and application packages
- Hardware fault reporting
- User account administration
- File system backups
- Integration of print services
- Inventories and insurance of computer equipment
Ziggy Campbell - Sound Technician
- Maintenance of the Appleton Tower recording studio
- Assists with recordings and instructs in the use of equipment and audio formats
- Audio visual set ups in teaching classrooms
- Audio visual equipment loans and management (email)
Eddie Dubourg - Computing/Technical Support
- Microcomputer software and hardware maintenance
- Microcomputer user accounts and lab manager
- Instructs in the use of the perception based experiment lab and assists with experiment design and stimulus preparation
- Technical support for data acquisition and conversion of audio visual data
Cedric MacMartin - IT Services Manager
- Co-ordinates the School computing facilities
- Systems administration support for the operating systems employed in the School
- Program and script development
Mateo Obregon Sargent - Computer Programmer
- Consultant for experiment setups requiring data collection
- Develop supplementary computer programmes to extend functionality
- Support for MSc dissertation preparation
Roy Welensky - Webmaster & Graphics Officer
- Assistance with large format and colour printing requirements
- Desktop publishing and layout help
- Graphics lab manager: self-service text and image scanning
- Webmaster for PPLS, subject areas and Uni-Tots Nursery
- Photocopier accounts (Psychology)
- Replacement toner or ink cartridge for printers (Psychology)
- Volunteer Panel officer
- Online survey assistance
- Psychology mailing lists manager
Ronny Wiegand - Computing Support
- PPLS general computing support
- Technical and computing suport for the EMA project
- Provides cover for the recording studio staff